NOT SO FAST
TARGET has offered an in-store pickup option for customers looking to quickly run to a store and grab items on the same day.
A small detail in Target's order pickup policy may take longer than customers expect.
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Most customers who place a pickup order at a Target location can expect to pickup their items in less than two hours.
Target employees' in-store devices start a countdown when the customer places the order.
Target's policy states that orders are "usually ready within 2 hours* of placing your order."
The brand incentivizes quick and accurate employees, with accuracy ratings that track how many correct items a team member collects in the two-hour timeframe.
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However, a small detail at the bottom of the policy page may ask for more patience from customers.
"Select stores may take up to 6 hours to have your order ready," the policy says.
Newer stores training large batches of team members are more likely to seek expanded fulfillment times.
To get items faster, Target shoppers should order items with larger stock numbers.
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The Target app will notify customers when their items have been located and packed.
Certain stores will bring the items directly to a customer's car when they arrive.
Target also specifies that not all items in-store are available to order through the app.
"Items with limited or no stock in store and items containing hazardous materials may not be eligible for Order Pickup," the policy says.
Target has not responded to a request for comment.
TARGET'S NEW SERVICE
Target is expanding their in-store services for customers who want quick interactions.
The pickup app has only been used to purchase items.
Now, customers looking to make returns can give back their items from the parking lot.
The service will hit all stores throughout the U.S. this year.
"Our journey to expand our fulfillment options starts with making it easier for our guests to shop with us," Target’s executive vice president and chief stores officer, Mark Schindele, said in a statement.
"That’s why we’re launching Drive Up Returns. Allowing our guests to process a return from the comfort of their car underscores our commitment to helping our guests shop - and return - however they choose."
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For Target shoppers looking to get a great bargain, The U.S. Sun reports on a little-known sales section in the store.
Targets are also rolling out a new surcharge for U.S. guests - read more here.