Searching Enterprise Content Management (ECM) Systems

Businesses have spent millions developing and deploying content and document management systems and their associated workflows and processes. These systems and information portals hold valuable corporate information; however, lack of quality search tools and intuitive user interfaces make much of this information inaccessible to employees.

To address this need, the Google Search Appliance offers universal search for business, which includes full connectivity to all of your content within content management systems.

Content Connector Framework: Connect with All Content Management Systems

The Google Search Appliance has a built-in Content Connector Framework, depicted below. This framework enables out-of-the-box connectivity with the most popular content management systems, to facilitate ease of installation.

Out-of-the box connectivity for:

  • EMC Documentum
  • IBM FileNet
  • Microsoft SharePoint
    • Learn more about searching SharePoint [pdf]
  • Open Text Livelink

Additional pre-built connectors available from Google Partners:

  • IBM Lotus Notes / Domino
  • Interwoven
  • Hummingbird
  • ...and others

In addition, the Content Connector Framework has an open framework to enable connections with any other Enterprise Content Management (ECM) system. The framework includes a robust SPI to build custom connectors to other systems.

Robust SPI to connect to any other ECM system:

  • Open, flexible framework
  • Index documents and other object types
  • Register and manage connectors
  • Security SPI for authentication and authorization

To learn more about specific content connectors, please sign up for one of our online webinars or contact us.

Benefits

There are enormous benefits for businesses and employees to be able comprehensively search all of their content in the enterprise. A few benefits include:

  • Relevant results - Obtain the right document within the first few results. We have leveraged the work of thousands of engineers on Google.com, and have optimized the algorithms for business uses.
  • Unified search - Save all of your employees enormous time by having one search box for all of your intranets, content management systems, and business applications.
  • Scalable - The Google Search Appliance can grow with your organization over time to handle all of your content
  • Secure - Integrate with your access control systems so users only see what they are authorized to
  • Familiar user interface - Provide your users with the same ease of use and intuitiveness as Google.com

To learn more about how the Google Search Appliance can help you extract more value from your content, please sign up for one of our online webinars or contact us.